Are you an Inchcape person?

Are you an Inchcape person?

Find out if you could be our next Customer Champion... select your answer and see if you share our Values.


You see a person struggling to open an office door whilst carrying lots of luggage. Do you:
	Flash them a sympathetic smile and keep on walking
	Open the door for them
	Do nothing - you've managed it on your own before
	Open the door and help them carry their luggage inside

You are presented with an opportunity to ‘do a deal’ on the side with a customer and earn a good commission for yourself. Do you:
	Ignore their request and continue pushing the sale
	Agree to the deal and use the money to put a deposit on your dream house
	Say 'Thank you, no. That is not the way we conduct our business'
	Shake your head and leave the customer standing in the yard

You are asked to book a venue for the yearly team building weekend. Do you:
	Call the first place that comes to mind and book it - you're too busy to bother with detail
	Spend some time researching costs and benefits before choosing
	Play it safe and book the same venue as last year
	Search the internet for the five star luxury resort you saw promoted last week and make sure the best suite is booked for yourself - it's not your money!

You are frustrated with an out-of-date process being used in the office. Do you:
	Think about how things could be improved and speak to someone about it
	Ignore it - it's not in your job description
	Complain to your colleagues about how outdated the work practices are in your company
	Send an email to the receptionist asking them if they know who is responsible for fixing it

You’re in a management position and notice that one of your employees is showing a lot of initiative. Do you:
	Ask them to focus solely on the tasks they have been assigned
	Praise them privately
	Praise them publicly and offer support for new ideas with merit
	Praise them to other team members

The CEO is asking for interested people to form an action group to discuss ways the Company can become more environmentally friendly. Do you:
	Reply immediately - you have no real interest in the environment but any opportunity to look good must be taken advantage of
	Assume he doesn't mean people in roles like yours
	Ignore it – you're too busy to think about the environment
	Reply immediately - you feel that this is an important issue and would like to contribute

You play team sport and after a number of devastating defeats, team morale is low. Do you:
	Organise a team building exercise - it takes a team to win
	Work harder to get yourself to peak performance level - any future losses can't be blamed on you
	Quit and join another team - you don't like losing
	Tell your team mate to get over it - you don’t have time for whingers